AIDENTIT
PRIVACY POLICY
Last Updated: 1 March 2026
Who We Are
АЙДЕНТИТ ООД (AIDENTIT Ltd)
Ул. Любен Каравелов №12, А-1-1
Добрич 9300, България
Email: partners@aidentit.com
Phone: +359 (0) 884 357 967
What Information We Collect
Contact Information
- Name and email when you contact us or sign up for our services
- Phone number when you schedule consultations
- Company details for business partnerships
Website Usage
- Basic analytics (pages visited, time spent, device type)
- Cookies for website functionality and user experience
- IP address for security and location services
Business Information
- Process documentation during AI implementation consultations
- Business requirements for custom Digital Employee development
- Project communications and deliverables
How We Use Your Information
Primary Uses
- Provide services -- AI consulting, Digital Employee development, and automation solutions
- Communicate -- Project updates, support, and consultation scheduling
- Improve services -- Analyze usage to enhance our AI solutions
Legal Basis (GDPR)
- Consent -- For marketing communications (you can opt out anytime)
- Contract -- To deliver the services you've requested
- Legitimate Interest -- To improve our services and website functionality
Who We Share Information With
Service Providers
- Hosting providers -- For website and service delivery
- Analytics tools -- Google Analytics for website improvement
- Communication platforms -- Email and project management tools
Legal Requirements
- Government authorities -- When required by law
- Business transfers -- If we sell or merge our business
We NEVER sell your personal information to third parties.
Data Security
- Encryption -- All data transmitted securely
- Access controls -- Limited team access on need-to-know basis
- Regular backups -- Secure data storage and recovery
- Industry standards -- Following best practices for data protection
Your Rights (GDPR)
You Can Request To:
- Access -- Get a copy of your personal data
- Correct -- Update incorrect information
- Delete -- Remove your data from our systems
- Restrict -- Limit how we use your data
- Export -- Get your data in a portable format
- Object -- Stop processing for marketing purposes
To exercise these rights, email: partners@aidentit.com
Data Retention
- Active clients -- Data kept while providing services
- Prospects -- Contact information for 3 years unless you opt out
- Website analytics -- 26 months (Google Analytics default)
- Project files -- 7 years for business records compliance
Cookies
Essential Cookies
- Functionality -- Remember your preferences
- Security -- Protect against threats
- Analytics -- Understand website usage
Managing Cookies
You can disable cookies in your browser settings, but this may limit website functionality.
International Transfers
Your data may be processed in:
- European Union -- Full GDPR protection
- United States -- With appropriate safeguards
- Service provider locations -- With data protection agreements
Children's Privacy
We don't knowingly collect information from children under 16. If you're a parent and believe we have your child's information, contact us immediately.
Changes to This Policy
We'll update this policy as needed and notify you of significant changes via:
- Email -- For active clients
- Website notice -- For all visitors
- Updated date -- Always shown at the top
Contact Us
Privacy Questions: partners@aidentit.com
Data Protection Officer: partners@aidentit.com
Phone: +359 (0) 884 357 967
Address: Ул. Любен Каравелов №12, А-1-1, Добрич 9300, България