AIDENTIT
PRIVACY POLICY
Last Updated: 1 March 2026
Who We Are
АЙДЕНТИТ ООД (AIDENTIT Ltd)
Ул. Любен Каравелов №12, А-1-1
Добрич 9300, България
Email: partners@aidentit.com
Phone: +359 (0) 884 357 967
What Information We Collect
Contact Information
- Name and email when you contact us or sign up for our services
- Phone number when you schedule consultations
- Company details for business partnerships
Website Usage
- Basic analytics (pages visited, time spent, device type)
- Cookies for website functionality and user experience
- IP address for security and location services
Business Information
- Process documentation during AI implementation consultations
- Business requirements for custom Digital Employee development
- Project communications and deliverables
How We Use Your Information
Primary Uses
- Provide services -- AI consulting, Digital Employee development, and automation solutions
- Communicate -- Project updates, support, and consultation scheduling
- Improve services -- Analyze usage to enhance our AI solutions
Legal Basis (GDPR)
- Consent -- For marketing communications (you can opt out anytime)
- Contract -- To deliver the services you've requested
- Legitimate Interest -- To improve our services and website functionality
Who We Share Information With
Service Providers
- Hosting providers -- For website and service delivery
- Analytics tools -- Google Analytics for website improvement
- Communication platforms -- Email and project management tools
Legal Requirements
- Government authorities -- When required by law
- Business transfers -- If we sell or merge our business
We NEVER sell your personal information to third parties.
Data Security
- Encryption -- All data transmitted securely
- Access controls -- Limited team access on need-to-know basis
- Regular backups -- Secure data storage and recovery
- Industry standards -- Following best practices for data protection
Your Rights (GDPR)
You Can Request To:
- Access -- Get a copy of your personal data
- Correct -- Update incorrect information
- Delete -- Remove your data from our systems
- Restrict -- Limit how we use your data
- Export -- Get your data in a portable format
- Object -- Stop processing for marketing purposes
To exercise these rights, email: partners@aidentit.com
Data Retention
- Active clients -- Data kept while providing services
- Prospects -- Contact information for 3 years unless you opt out
- Website analytics -- 26 months (Google Analytics default)
- Project files -- 7 years for business records compliance
Cookies
Essential Cookies
- Functionality -- Remember your preferences
- Security -- Protect against threats
- Analytics -- Understand website usage
Managing Cookies
You can disable cookies in your browser settings, but this may limit website functionality.
Website Visitor Identification
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or mailing address. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.
You also have the option to opt out of the collection of your personal data in compliance with GDPR. To exercise this option, please visit https://www.rb2b.com/rb2b-gdpr-opt-out.
International Transfers
Your data may be processed in:
- European Union -- Full GDPR protection
- United States -- With appropriate safeguards
- Service provider locations -- With data protection agreements
Children's Privacy
We don't knowingly collect information from children under 16. If you're a parent and believe we have your child's information, contact us immediately.
Changes to This Policy
We'll update this policy as needed and notify you of significant changes via:
- Email -- For active clients
- Website notice -- For all visitors
- Updated date -- Always shown at the top
Contact Us
Privacy Questions: partners@aidentit.com
Data Protection Officer: partners@aidentit.com
Phone: +359 (0) 884 357 967
Address: Ул. Любен Каравелов №12, А-1-1, Добрич 9300, България